Best Western Frensham Pond Hotel - Farnham (Surrey)

Churt, Farnham (Surrey), United Kingdom, GU10 2QBshow map
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2Guests1room
Highlights
7
Very goodBased on  280 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

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Overview

Overlooking South Downs National Park, the attractive 3-star Best Western Frensham Pond Hotel offers a leisure center, an indoor swimming pool and a cocktail lounge. The building was renovated in 2007.

The hotel is set in an exceptional location 3.8 km away from Rural Life Centre. The property lies within 6 km from the city center.

A castle and a museum are set within walking distance.

Best Western Frensham Pond Hotel is situated about 50 minutes drive from London Heathrow airport.

Rooms

The hotel offers 51 rooms. They are fitted with climate control, TV, a lounge area, a fridge and coffee/tea makers. Some rooms open up to great views of the park. Bathrooms feature a bidet, a rain shower and a walk-in shower.

Eat & Drink

There is a bar for guests to enjoy their meal. Guests can order local meals at the elegant restaurant.

You can start your day with a full english breakfast, which costs GBP 9.50 per person per night. 

Services

The on-site comforts include currency exchange, a car park and a luggage storage.

Relax

The property offers meals, high chairs and board games for guests checking in with children. Such fitness options as a gym and a fitness centre are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of rooms:   51.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool
Spa and relaxation

Jacuzzi

Massage

Turkish bath

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Hiking
  • Tennis court
  • Golf course
  • Fishing

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • High chairs
  • Babysitting/Child services
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Swimming pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Lake view
  • Pool view
  • Pond view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Local calls
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
RAF Station (ODH)8.5 mi
Farnborough (FAB)8.6 mi
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Reviews
7.2
Very goodBased on  280  reviews
  • 5.4
    Guest rating

    Location

    Paid for breakfast through Booked.net Had to pay again on arrival. In addition, on finally leaving there were multiple double charges.. took them 4 attempts to get the final bill correct and not overcharge for the rooms and the breakfasts.

  • 6.6
    Good

    Location

    Too few bar staff. The young lady on the bar had to leave her post on a regular basis to serve bar snacks leaving the bar unattended. It appeared that restaurant staff had the time to do this.

  • 5.4
    Guest rating

    Location

    Everything else. I first stayed at this hotel in 1977, but last year and this year it has got worse and worse. The worst of commercial hotels. Service non-existent - completely lacking in sufficient staff. No air conditioning, so in the warm weather you cannot sleep.

  • 5.4
    Guest rating

    The location

    After being asked how my stay was and explaining the mattress had a dip in the middle and could feel the springs coming through. The response, oh sorry about that! Would expect a bit more customer service for £120 without breakfast. With my job i stay in many hotels and can honestly say the so called lower end of the market chains of hotels offer a much more professional service

  • 9.6
    Exceptional

    Location

    Arriving at 7.45 pm and finding spa facilities cold/ shutting down .

  • 10.0
    Exceptional

    almost everything very accommodating staff, great newly refurbished room, with every luxury.

    Nothing

  • 8.8
    Superb

    Stayed in the annexe, room was ideal although shower operation took a bit of figuring. Easy parking. Easy access to taxi service.

    Breakfast was luke warm and a bit 'tired' as it had been kept in covered trays.

  • 9.6
    Exceptional

    lovely location picture prefect

  • 8.2
    Fabulous

    The location. It was convenient for my temporary place of work.

    Whilst the facilities, setting and environment were all good I felt I have have had better value for money elsewhere. It was more expensive than I would have expected

  • 8.8
    Superb

    Efficiency of the staff and quality of the service. We only stayed for one night after attending a function at the hotel but thought the standard of food was excellent.

    The television was not up to standard, the sound kept fading and the screen kept freezing.

  • 7.8
    Fabulous

    Staff were excellent and the hotel very well run.

    The noise from the staff quarters above meant that I didn't get a very good nights sleep and so I wouldn't use the hotel again even though everything else was spot on.

  • 8.2
    Fabulous

    Value for money was good and I found difficulty in faulting the standard provided. The staff were excellent. The location would suit someone looking for a quiet relaxing stay.

  • 10.0
    Exceptional

    The food was lovely and staff were very attentive.

    Sadly the £200 room I booked had a fantastic view but the radiators were stone cold. An electric heater had been placed in the bedroom/bathroom area but the separate lovely lounge/wardrobe area was too cold for me to sit at my laptop and work I was moved immediately to a warm room but it overlooked the road and not the pond. Overall the experience was good and I would definitely go back.

  • 8.8
    Superb

    The gym and sauna all to ourselves plus the proximity to Farnham and Grayshott - great pottery in the later and lovely shops in the former. Very helpful staff - I had a sore back after night 1 and the staff changed the mattress - no better so they changed the base immediately. Much better! Could not have been more willing and eager to make our stay good.

    Put off by comments and price of breakfast so opted to try a different place in Farnham each morning - great French patisserie!

  • 7.4
    Very good

    We stayed at this hotel to attend a 90th Birthday Party, the event was enjoyed by every one who attended helped by the friendly and attentive staff

    Our room 37 was noisy during the night, possibly the kitchen fans, the reception staff offered compensation by way of a free breakfast.

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Highlights
7
Very goodBased on  280 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
RAF Station (ODH)8.5 mi
Farnborough (FAB)8.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room